1-57. Which of the following traits is NOT desirable for
a supervisor to show when dealing with a supe-
rior?
1. Tact
2. Loyalty
3. Bluntness
4. Dependability
1-58. If your division officer gives you an assignment
that is obviously a mistake, you should best handle
it by which of the following methods?
1. Do it without question
2. Do it but show your feelings
3. Tell him frankly that it is a mistake
4. Ask tactfully about handling it from another
angle
1-59. If you make a serious mistake, it is better to
1. ask your subordinates to say nothing
2. let your boss find out about it himself
3. tell your boss immediately
4. justify the mistake
1-60. Which of the following factors is/are usually the
principal obstacle(s) to establishing a genuine co-
operative spirit with fellow supervisors?
1. Job competition
2. Large work loads
3. Misunderstandings
4. Friction and jealousy
1-61. When is it most important to give credit for some-
thing well done?
1. Always
2. Sometimes
3. When it is in your best interests
4. All the above
1-62. What is usually the best course of action for deal-
ing with problems?
1. Face them squarely and honestly
2. Hope they will resolve themselves
3. Let your subordinates deal with them
4. Talk about them only as a last course of action
1-63. Which of the following ways are recommended
for handling new crewmembers?
1. Put them at ease only
2. Show personal interest in them only
3. Give them the right point of view only
4. Put them at ease, show personal interest in
them, and give them the right point of view
AN EXCELLENT PROCEDURE FOR PROBLEM
SOLVING IS THE SIX-COLUMN APPROACH. IN
QUESTIONS 1-64 THROUGH 1-66, MATCH THE
ELEMENT STATED IN THE QUESTION WITH THE
SIX-COLUMN APPROACH STEP IN FIGURE 1A.
1-64.
1-65.
1-66.
Figure 1A
The final decision is your responsibility as leader,
based on your personal evaluation of the facts and
recommendations submitted.
1. A
2. B
3. C
4. D
You are not evaluating the course of action; you
are merely listing the alternatives.
1. A
2. B
3. C
4. D
Manpower and/or materials are involved.
1. A
2. B
3. C
4. D
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